Introducing IP-Based Location
September 30, 2017
You might have noticed that a new location field was added to the participants page and in the Excel export. This data indicates participants current country, state and city. We use a database to match participants IP addresses with their actual location.
This will give you a good idea of where your participants are. If you run a contest, it's also a good way to detect vote fraud coming from another country.
IP-based location also has a few shortcomings. It can be imprecise and participants using a VPN service could be mislocated. So if you need to know where participants live as part of your contest or survey, we recommend that you add it as a question to your form.
Let us know what you think of this new feature and send us your wishlist. We are hard at work to improve the platform.